We appreciate you taking the time to give us feedback from your recent stay with us at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area. You are correct, our property is comprised of four buildings, three of which are our Extended Stay Suite buildings that hold our full kitchen extended stay suites. The picture that you are referring to is on our property and is the building that is across the street from the main hotel. We remodeled the exterior of that building as a model for what we plan to do all of our extended stay suite buildings. We are sorry to hear that your guestroom accommodations were not up to our standards. If you could please contact me directly to discuss which guestroom you stayed in as well as the issues that you experienced I would appreciate it, myron@soldiersfield.com. Thank you again for sharing your experience and I look forward to hearing from you soon. Sincerely, Myron Salz