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From Review : Disappointing experience of The Westin Las Vegas Hotel & Spa
We stayed at this hotel because we were traveling with pets and they advertised a pet friendly hotel policy in addition to offering a pet bed, pet bowls and an area that is designated for pets to relieve themselves. We have stayed at Westin several times in the past and we did…
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Date of stay: April 2018
Response from Nina D, Manager at The Westin Las Vegas Hotel & Spa
Responded 10 Apr 2018
Thank you for taking the time to share your feedback. I do apologize profusely for the issues that you encountered during your stay. Your experience is not indicative of our property or the expectations of our customer service. I will share your comments with the appropriate teams so that this does not become a pattern. If you would like to discuss your situation in more detail, please feel free email me directly at david.livingston@westinlv.com. I look forward to connecting with you further.
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