Dear Claire B: It sounds like you had a wonderful time enjoying our world famous fountain attraction here at Bellagio. We appreciate your feedback, as well as your suggestions regarding amenities and in-room maintenance. Our goal is total guest satisfaction, so we will consider your comments as we look to better our performance in all facets of the guest experience. We hope to welcome you back again soon. Sincerely, Seth L. Guest Services Specialist MGM Resort International Bellagio Hotel & Casino guestservices@bellagioresort.com