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Window View - Picture of New York - New York Hotel and Casino, Las Vegas

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From Review : Just a few things missing of New York - New York Hotel and Casino
Just a few things missing
Fun Getaway
Muito bon
Immer ein freier Platz zum relaxen
Looking into room from windows
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TravellersDandD wrote a review Sep 2016
Birmingham, United Kingdom168 contributions85 helpful votes
We checked in and the lady was very friendly however, it would be good if we was asked if we mind having a connecting room. We found our room was connecting then had to go back to registration, wait in line again and was then given an upgrade at $10 extra per night. So now we've
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Date of stay: September 2016
Response from MGM_Resorts, Guest Relations Specialist at New York - New York Hotel and Casino
Responded 29 Sep 2016
Dear TravellersDandD, We greatly appreciate the feedback you have shared. We are pleased to know you found our staff to be friendly. However, we apologize we have fallen short in some areas of your visit. We will be sure to share this feedback with our management teams as we continue to improve our practices. Have a pleasant day. Sincerely, Jessica R. Guest Relations Specialist New York-New York Hotel & Casino MGM Resorts International guestservices@nynyvegas.com
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