Balcony - Picture of Candlewood Suites East Syracuse - Carrier Circle, An IHG Hotel, DeWitt
Photo: Balcony
From Review : Bummer of Candlewood Suites East Syracuse - Carrier Circle, An IHG Hotel
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Guests
+2
I'm not new to Candlewood Suites and, as a whole, think they rank right up their with any hotel in the IHG group. However, this one is one that should be listed as a rundown Motel 6. Only after sending a nasty e-mail to the dirrctor of sales did I get my room properly serviced.…
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Date of stay: July 2016
Response from Aubrey B, General Manager at Candlewood Suites East Syracuse - Carrier Circle, An IHG Hotel
Responded 20 Jul 2016
Thank you for taking the time to review our hotel. I again apologize for the poor experience you had. We've pulled the housekeeper who serviced your room that day for more training so that she's better equipped to clean rooms properly. I appreciate you bringing your concerns to my attention
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