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Window View - Picture of Boro Hotel, Long Island City

Photo: Window View

From Review : Bad crow and director of Boro Hotel
Bad crow and director
Aussicht aus dem Hotelzimmer
Studio Room, 904
Bathroom right by beds.
Bad crow and director
Studio Room, 904
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Sharon S wrote a review Aug 2015
Newton, Massachusetts5 contributions4 helpful votes
I arrived as part of a family trip Maid entered the room without knocking Maintenance door slammed repeatedly floor and bother us rest Although I complained to reception twice were still noises The hotel manager came to me to apologize and claimed gave orders to lock the door
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Date of stay: August 2015
Response from Jeffrey E, General Manager at Boro Hotel
Responded 20 Aug 2015
Dear Sharon S, Thank you for posting a review on Tripadvisor. Guest feedback is essential for us to thrive and we are very passionate about listening to our guests. I would like to speak with you about your experience and personally invite you back. The disappointing experience you described does not reflect the genuine and attentive service that our team is wholeheartedly devoted to. Our mission is to help you make the most of your visit and be your destination of choice in New York. I would appreciate your time to speak with me further. My phone number is 718.208.2891 and my email address is jegol@borohotel.com. Best Regards, Jeffrey Egol General Manager For more information on our Soft Opening and our special rates through summer's end, please visit our website.
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