Pool - Picture of Hotel Riu Karamboa, Boa Vista
Photo: Pool
From Review : POOL CLOSED of Hotel Riu Karamboa
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I am still at the Karamboa & can report that the pool was closed on Monday for maintenance. Thomson said they knew nothing about this & are still flying people out here despite the pool remaining closed for 10 days. We have completed complaints forms with the Reps in site. VERY…
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Date of stay: June 2016
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Karamboa
Responded 18 Jul 2016
Dear guest, Thank you very much for choosing our resort for your vacation. We would like to apologise that you could not enjoy your vacations as you planned. As you know we like to keep our properties in the best possible condition and for this reason we have carried out some maintenance work at our pool recently. We would like to apologise for any inconvenience you had to encounter because of this. Furthermore we can inform you that these maintenance works are already completed. We hope you will choose to visit one of our RIU hotels again. With our best wishes we remain, Clubhotel Riu Karamboa Online Reputation Manager
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