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Pool - Picture of Hotel Riu Karamboa, Boa Vista

Photo: Pool

From Review : POOL AND SWIM UP BAR CLOSED!!!! of Hotel Riu Karamboa
POOL AND SWIM UP BAR CLOSED!!!!
Hall de l'hôtel
Mediocre, unimpressed
hotel visto dal mare
Très mauvais Attention matelas à ressort et cafard dans les chambre
Pool
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Rhihewitt wrote a review Jun 2016
East Sussex, United Kingdom19 contributions38 helpful votes
+7
Still on holiday now, pool has been drained and closed for 10 days of repair. No pre-warning of this, worker men angle grinding and smashing tiles throughout the day causing noise pollution around the resort, which can also be heard on the beach so no escape! Hotel did not
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Date of stay: June 2016
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Karamboa
Responded 18 Jul 2016
Dear guest, Thank you very much for taking the time to write a comment about your stay. We regret that we failed to live up to your expectations. As you know we like to keep our properties in the best possible condition and for this reason we have carried out some maintenance work at our pool recently. We would like to apologise for any inconvenience you had to encounter because of this. Furthermore we can inform you that these maintenance works are already completed. We hope you will choose to visit one of our RIU hotels again and give us the chance to deliver the high standards of guest service and quality which are typical at our resorts. With our best wishes we remain, Clubhotel Riu Karamboa Online Reputation Manager
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