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Beach - Picture of Sol Dunas, Ilha do Sal

Photo: Beach

From Review : Poor 4* of Sol Dunas
Poor 4*
Nettes Hotel mit viel Luft nach Oben
Nice. But needs some improvement.
Entrée hotel
Nice. But needs some improvement.
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MattRog16 wrote a review Oct 2018
Falmouth, United Kingdom22 contributions6 helpful votes
Had 1 week stay. Cape Verde is an awesome place for holiday. Would recommend the country, weather was perfect, 34 degrees with a nice breeze. However.. I wouldn’t recommend this hotel. I got I’ll on day 3 and never recovered for the rest of the holiday. In fact I was still ill
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Date of stay: August 2018
Response from Dunas M, General Manager at Sol Dunas
Responded 23 Oct 2018
Dear MattRog16, Thank you for having chosen Sol Dunas for your holidays and for having set aside some of your time to share your review with us. We deeply regret to know that your stay was not as pleasant as we would have wished. We are truly sorry that you got sick, and we hope that you are all well recovered by now. Kindly note that our guests security and well-being represent our priority number one, therefore our hotels has a very strict Health and Safety procedures regarding our Food and Beverage. As an international hotel chain, we comply with the highest standards of Health and Safety such as HACCP which are being verified on a regular basis by internal and external audits. Kindly note that the food is prepared and served under the strict supervision of our Executive Chef which includes the temperature control of each dish according to the international health and safety norms. We welcome each feedback and constructive suggestion from our clients as these are very important for us to gain further insight into your needs and preferences thus enabling us to adapt our services to meet them. We hope that you will give us the chance to offer you our services once again by returning for another visit in the not so distant future. Kind regards, Sol Dunas Management Team
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