Dear Mrs Dawson, Thank you for having chosen Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to review our hotel. Firstly I would like to thank you for your kind comments regarding some aspects of our services as well as our staff. We are pleased to know that you have had a wonderful stay at our hotel, thank you for your description. We are happy that you have appreciated our services as well as our hotel facilities. We hope that you will give us the pleasure of having you as our guests again in the near future and thank you for recommending our hotel. Kind Regards, Melia Tortuga Management Team