Landscape - Picture of Hotel Riu Cabo Verde, Ilha do Sal
Photo: Landscape
From Review : Fairly average of Hotel Riu Cabo Verde
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US$332
US$332
US$316
ZenHotels.comUS$333
Orbitz.comUS$332
Destinia.comUS$332
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+16
Thank you for registering with Riu Class. Your account number is 93128504. PROS * The staff are fantastic - very friendly and hard working. Can’t fault them. * Wi-Fi is not bad (when you can connect to it). * Sea is beautiful. But steep entry on the beach and strong waves…
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Date of stay: December 2019
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Cabo Verde
Responded 6 Jan 2020
Dear Bokie, Many thanks for taking your time to share with us your impressions. Starting on a positive note, we very much appreciate to know that the service and attention provided by our staff lived up to your expectations. Nevertheless, we lament to hear that in general you did not enjoy your vacation as much as you planned due to the above-mentioned imperfections you found. Furthermore, we are disappointed to read that you had an unpleasant gastronomy experience since at RIU we take the cuisine very seriously in order to satisfy the personal tastes of our guests and therefore we try to offer a wide variety of dishes with national and international products. Please rest assured that we will share your comments with our Food & Beverage department for further consideration. Also, we would like to inform you in order to guarantee the security of our guests, we work with a bracelet system, which allows us to identify the guests staying at the hotel and, without these bracelets, we do not allow entry. We look forward to welcoming you back someday soon so we can provide you with a much greater time! Sincerely, Hotel Riu Palace Cabo Verde Online Reputation Manager
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