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Pool - Picture of Canaves Oia Epitome, Santorini

Photo: Pool

From Review : Very nice but not amazing of Canaves Oia Epitome
Very nice but not amazing
Very nice but not amazing
Very nice but not amazing
Very nice but not amazing
An idilic mini break in the top luxury experience in Santorini
An idilic mini break in the top luxury experience in Santorini
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Nickers-original wrote a review Aug 2019
Melbourne, Australia42 contributions7 helpful votes
We stayed for our honeymoon and overall had a good experience. Sunset view from the plunge pool the highlight. Most of the staff super friendly and attentive however breakfast attention to detail often lost (didn’t get full order or forgot coffees etc). Mini bar way overpriced.
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Date of stay: August 2019
Response from Canaves Oia S, Canaves Oia Team at Canaves Oia Epitome
Responded 31 Aug 2019
Dear Nickers-original, We are more than pleased to hear that overall you had a good experiece and we will certainly share your appreciation with all our employees. However, we are very sorry to learn about the problems you encountered during breakfast and sincerely apologize for the inconveniences this may have caused you. 
As passionate hoteliers, it is our top priority the satisfaction of our guests and this stands on a magnific customer service. Your comments about areas needing improvement have been well noted and will be shared with the relevant managers. Once again, thank you for choosing Canaves Oia Epitome for your romantic escape and we are looking forward to having the pleasure of hosting you back in the near future for another great occasion. Warm regards, Canaves Oia Team
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