Pictures of DoubleTree by Hilton Hotel Winston Salem - University - Winston Salem Photos
Winston Salem: Pictures
From Review : Beautiful room until..... of DoubleTree by Hilton Hotel Winston Salem - University
+3
Was pleasantly surprised upon entering the hotel lobby. The decor was stunning...mixing colors and textures that one wouldn't even think would blend together so perfectly. The staff was pleasant and very helpful. The rooms were equally beautiful until... As always I inspect the…
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Date of stay: March 2018
Response from Josh R, General Manager at DoubleTree by Hilton Hotel Winston Salem - University
Responded 2 Apr 2018
Dear Mecka, Thank you very much for making us a stop on your travels and for taking a moment to share your experience on TripAdvisor. I really appreciate your thorough review and I appreciate your kind words about our team and property. I am also grateful for your support in communicating opportunities an want you to rest assured that we are addressing this issue with a new vendor as our previous certified contracted company failed to provide a quality repair. We have completed a significant amount of tubs, with the new vendor, and they have held up. They are completing the rest now as we have just scheduled. Please accept my apology in the condition of this room and please now that when you return, this should no longer be an issue. Thank you very much, Have a wonderful day. Joshua Rubio General Manager
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