Dear Guest, Thank You very much for choosing to stay at Chanakya BNR Hotel - Puri and taking time to share your experiences on Trip Advisor. Your feedback has been shared with the team and we will ensure that this matter is addressed and necessary actions have been taken to ensure such instances do not reoccur. We sincerely hope you will give us another opportunity to showcase our hospitality. Our team look forward to the pleasure of welcoming you back to Chanakya BNR Hotel Puri again. Warm Regards, Sudhir Mishra General Manager