Dear AmaG2011, Many thanks for taking the time to share your honest and detailed opinion of your stay with us! We appreciate very much your kind comments regarding our hotel our great rooms , our superb food, and the perfect staff especially Manos with the nice cocktails. Your kind words concerning our staff are very motivating and encouraging. We will read your comments regarding our check in services and our entertainment carefully and will do our best to ameliorate our services in the future. Hope to have the chance to welcome you again in the near future and provide our best services! Best Regards,