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From Review : Very poor food quality and service of The Lamb Inn
biancanicholson wrote a review Apr 2018
Portsmouth, United Kingdom17 contributions29 helpful votes
1.0 of 5 bubbles
The food served was below standard. The items on the menu were not as described. I ordered a stir fry and most of the listed items were absent. I was lied to and insulted. When asked to speak to the manager, he was not available and no solution was available. Very disappointed
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Date of visit: April 2018
Response from Donald H, Owner at The Lamb Inn
Responded 16 Apr 2018
Hello Thank you for taking the time and bringing your views to our attention and very sorry to learn of your dissatisfaction with the food and attention you received from our staff when visiting us recently. We aim to please all of our guests and feedback should help us to improve our service and product. We do serve freshly cooked food so, occasionally, at busier times, people can experience lack of certain products as well as a delay! This is purely down to the shear number of orders hitting the kitchen at the same time. This shouldn't however be your concern as the customer and I will look into the valid points that you have raised and act where necessary accordingly. If I can persuade you to give us another try then please contact me on info@thelambinnpagham.com so that we can make recompense in some way for what would appear to have been an unsatisfactory visit. Best wishes,
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