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Car Park Rip Off!! - Picture of The Bluff Inn, Hayle

Photo: Car Park Rip Off!!

From Review : The Bluff Inn - Its not a Bluff, It's Terrible of The Bluff Inn
Car Park Rip Off!!
first drinks :)
The View from the window...Wow!
View from indoors
A review for beer drinkers
The Bluff Inn

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September 2021
September 2021
Paul W wrote a review Aug 2013
Nottingham, United Kingdom116 contributions102 helpful votes
For a start there is paying for the Car Parking, I appreicate people don't only use the car park for the pub but there is no mention of a redemption on your parking if you have a meal, its 60p for an hour and the jumps straight up to £3.50! so you may as well add that to your
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Date of visit: August 2013
Response from DamoDynamo, Manager at The Bluff Inn
Responded 2 Feb 2014
Dear guest, For a start, let me clarify the issue you've got with our parking scheme. I think citing myself from another reply I gave to similar concern raised. "The fact is, our beautiful beach does attract many people coming from distant locations, but the space within the area is very limited. Apart from our land, there's a private car park just around the corner, nonetheless quite often surfers and other visitors choose to leave their cars just outside The Bluff attracted by it's close proximity to the seafront. Following those learnings it's been decided that charging (just the same as other car parks) is the only way to ensure enough space is available for guests coming to dine with us. Hence we are more than happy to fully refund the cost of such ticket! As you kindly mentioned, it operates on hourly basis all day from 6am until 6pm for 0.60p/h or 3.50 for all day, thereafter it is a one-off payment until midnight worth 4.00. Still, I agree it is inconvenient that the option to prepay is unavailable, sometimes making our patrons to come back to their cars at 6 o'clock. Following your feedback I suggested that the company changes the existing payment scheme as well as ascertain the information regarding the refund policy is visible." On the subject of your meal experience, I do understand how frustrating it must have been waiting for a kids meal replacement. The whole family dining experience was affected and hence the bitter tone of your letter. It shouldn't happen in the first place, and once it did the fault better be rectified immediately. I can only apologise and do my very best through additional training and monitoring to ensure such thing will never happen again!!! On the contrary, I feel that your views expressed with regard to price, quality of produce, methods of cooking and the skill of our chefs are unfair. In my opinion, it is more a direct result of above mentioned incident than a true reflection of our offering. Nevertheless, I wish we could be given a chance and, should you decide to return, we could prove it was a one off! Kind regards Damian
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