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Entrance - Picture of Hilton Garden Inn Charleston Waterfront/Downtown, Charleston

Photo: Entrance

From Review : Birthday of Hilton Garden Inn Charleston Waterfront/Downtown
Birthday
Needs work on many levels
Beautiful hotel with stunning views.
Beautiful hotel with stunning views.
Dissapointing
Vacat
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Shelynep wrote a review Jul 2015
12 contributions3 helpful votes
Water view room is the view of another hotel or condo building, and palm trees with a highway behind it. Great for smoking off the balcony but I don't smoke. So disappointed. Management doesn't care. I wish I had tried somewhere else for a one night birthday trip. Paid a lot
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Date of stay: July 2015
Response from Robin H, Front Office Manager at Hilton Garden Inn Charleston Waterfront/Downtown
Responded 29 Jul 2015
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I hope that you will choose to give us another shot and I will personally help you with your reservation to ensure that you get the best view available.
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