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Balcony - Picture of Hilton Myrtle Beach Resort

Photo: Balcony

From Review : AVOID!! of Hilton Myrtle Beach Resort
Myrtle Beach June 2016
Nice place but packed and needs something's
Perfect Oceanfront Location
Sunrise from the pool area
Worst Hilton ever, No just worst ever
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haettenichtgedacht wrote a review Jun 2015
Apex, North Carolina47 contributions25 helpful votes
We despise this hotel. We loathe it. We have to come here every few years for business meetings and every time is a disaster. This year has been no exception. The best I can say is the bellman, when we finally got one (there are no luggage trolleys), was quite pleasant, and
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Date of stay: June 2015
Response from GeneralManager15, Manager at Hilton Myrtle Beach Resort
Responded 26 Jun 2015
Dear haettenichgedacht, On behalf of the staff here at Hilton Myrtle Beach Resort, we appreciate your response. We are grateful for your compliments regarding our bellman, meeting space and the banquet food. I do, however, apologize for falling short of your expectations and the inability to make your recent stay more enjoyable. Your posting has been viewed by our entire management team so that we can better train our staff with regard to the expected service standards they must provide to our guests. Should we have the opportunity to serve you again, I would ask that you contact me prior to your arrival so that we can ensure a better experience for you and your family. Regards, E Silvestri
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