Balcony - Picture of Holiday Inn Express & Suites Pigeon Forge - Sevierville
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From Review : Average of Holiday Inn Express & Suites Pigeon Forge - Sevierville
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The property is nice and well kept. Check in was quick and efficient. The front desk staff was professional, friendly and informative. The room was clean. However, I despise multi-user soap, shampoo, conditioners in hotels. Even though it was a good brand, I believe it’s a…
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Date of stay: December 2019
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville
Responded 19 Dec 2019
Hi TravelinTodd, Thank you for choosing us and for sharing your wonderful review! I am thrilled that you're delighted with the service provided by our staff and that you had a pleasant check-in. It's also nice to know that you found the cleanliness was up to standards and the breakfast options to your liking. I am sorry though we missed the mark with the multi-user bath products. No worries, your comments have been forwarded with the hotel management as a reference for the necessary improvements. We hope to welcome you back soon! Many thanks, Jonathan A Case Manager IHGService
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