Pictures of Disney Hotel Santa Fe - Coupvray Photos
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From Review : Decent hotel with poor standards of Disney Hotel Santa Fe
+5
Before booking this hotel for our Magic Break stay, we did some research and thought that the bad reviews were just a matter of looks. So we decided to book it anyway, as it was cheap and my husband and I are not very fussy. It is a 2 star hotel so you have to take this into…
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Date of stay: March 2018
Response from Team_DisneylandParis, Guest Experience Team at Disney Hotel Santa Fe
Responded 13 Apr 2018
Dear Guest, We appreciate you have written us about your recent stay in Disney's Hotel Santa Fe. We greatly appreciate your valuable feedback as your views enable us to monitor our guests' needs and expectations and help us evaluate the standard of our services and facilities. We are so sorry to hear about your experience in the room. Your experience is not on par with the level of service we're accustomed to providing. Please be assured we have passed along the information to the Hotel Manager and Housekeeping Manager right away. It is great to hear that really liked the Pixar's Cars theme of the hotel and that the location was wonderful. It is indeed just a short walk to the Disneyland Parks or you can use the free shuttle bus service. We do hope we will have the pleasure of welcoming you back again soon in Disneyland® Paris, in this hotel or another. Regards, Lexi Guest Experience Team – Disneyland® Paris
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