Dear Sergey G, We are glad that you had a memorable stay at Novotel Bali Ngurah Rai Airport and we really appreciate your positive feedback regarding all aspects of your stay. This has always been rewarding to hear such compliment since it will boost the spirit of our staff to deliver the better hospitality service to our valued guest. We do hope that your next visit in our hotel will be as pleasant as this time. Very look forward to welcoming you again in Novotel Bali Ngurah Rai Airport in the near future. With very best regards, Anoop Dhondoo General Manager