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Pool - Picture of Hotel Riu Papayas, Gran Canaria

Photo: Pool

From Review : Good and bad points of Hotel Riu Papayas
Good and bad points
Good and bad points
Good and bad points
No es lo que esperaba
Good and bad points
January jollies
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Sarah S wrote a review May 2019
10 contributions3 helpful votes
+4
The hotel has some good and point points! A lot of the night time entertainment isn’t in English which was quite annoying! The hotel seems to be mostly Germans so the main language was German. So us Brits just sat their quite confused! We had ants in our room, they first
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Date of stay: May 2019
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Papayas
Responded 8 May 2019
Dear Sarah, Thank you very much for sharing your feedback with us and our TripAdvisor community. While we are glad to hear that you had a nice sunny holiday and enjoyed our activities as well our Asian restaurant, we are sorry to hear about our night time entertainment and that you had an issue with ants in your first assigned room, but we are glad our staff could help you. Thank you for staying with us and for enumerating the good and the opportunities to improve. We hope to welcome you back again in our hotel. With our best wishes we remain, Hotel Riu Papayas Online Reputation Manager
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