This is my complaint that was dismissed by the corporate office. Dear Sirs, I regret that my negative experience has escalated to the point of contacting you. If you would be so kind as to tolerate my lengthy explanation I would greatly appreciate your time. I also hope for your assistance. My nephew graduated from Texas A&M on Friday, December... More
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Disturbance and arrest
of Hilton Dallas / Rockwall Lakefront
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2055 Summer Lee Dr, Rockwall, TX 75032-5499 (Formerly Hilton Bella Harbor on Lake Ray Hubbard Dallas / Rockwall)
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US$137
US$137
US$132
PricelineUS$137
Expedia.comUS$137
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Dallas, Texas
Level 4 Contributor
15 reviews
4 hotel reviews
2 helpful votes
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Thank N2009WZamandah
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HiltonRockwallMNGR, Manager at Hilton Dallas / Rockwall Lakefront, responded to this review
We appreciate your feedback Amanda H and we apologize for this unfortunate incident that was outside of our control. We take guest security and safety extremely seriously and we ask the Rockwall police department to assist us when needed. Unfortunately we cannot comment on the specifics you refer to, however we can reassure you that your concerns are taken very... More
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