Landscape - Picture of Memories Flamenco Beach Resort, Cayo Coco
Photo: Landscape
From Review : Wouldn't go back of Memories Flamenco Beach Resort
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Nee45 wrote a review Mar 2019
Bay of Fundy & Annapolis Valley of Nova Scotia, Canada24 contributions12 helpful votes+5
4th time to Cuba and 1st time to Cayo Coco. Highlights are; beach is fantastic and the grounds well cared for. We were diamond club and had a nice room overlooking the ocean. We paid more for diamond club to get upgrades, but with 6 of us as a group, we were not able to get…
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Date of stay: March 2019
Response from rrssBDcuba, Director General at Memories Flamenco Beach Resort
Responded 27 Mar 2019
Dear Guest, As long as we read your review we could see you found some issues during your stay and we would like to sincerely apologize for any inconveniences you might encountered. We are very disappointed to hear we did not reach your expectations. Your opinion is very important for us since is our clue to keep improving day by day. That is why we have taken notes of your suggestions and we will forward them to each department and take the actions needed. We are sincerely looking forward to have the pleasure of welcoming you again in our resort, and assure you that you will enjoy even superior services and facilities on your next visit. Kind regards, General Manager.
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