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Balcony - Picture of Kingsmill Resort, Williamsburg

Photo: Balcony

From Review : Should have managed my expectations of Kingsmill Resort
Should have managed my expectations
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Autumn H wrote a review Jul 2019
Klein, Texas294 contributions139 helpful votes
We hosted an extended family gathering and business meeting at the Kingsmill Resort. The grounds are beautiful. Everything is too spread out. The accommodations are clustered not attached buildings - like condos around the main building. You have to go outside to get
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Date of stay: July 2019
Response from LindsayT711, Guest Relations Manager at Kingsmill Resort
Responded 19 Jul 2019
Thank you for your feedback, Audyspigottu2223. We apologize for not meeting your expectations during your family gathering and meeting. We strive to provide a high level of satisfaction in the Kingsmill experience – and address what we can during a guests stay to accommodate them. Your comments about the River pool and the food and beverage service have been passed on to the managers and directors of the facility to address. We thank you again for sharing your comments and concerns.
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