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Pictures of The Liberty, a Luxury Collection Hotel, Boston - Boston Photos

Boston: Pictures

From Review : Disappointing of The Liberty, a Luxury Collection Hotel, Boston
Disappointing
Dust everywhere
4 story lobby
Surprised by a catwalk show on Thursday
Room's Air Filter
Typical state of the Liberty-- broken glass throughout the property. Seen here in an elevator,
YYZ35 wrote a review Apr 2018
Toronto, Canada6 contributions17 helpful votes
2.0 of 5 bubbles
We are staying here for Boston Marathon weekend. This place has been one disappointment after another. We arrived at 4 pm Friday and our room wasn’t ready. That’s fine. We went for a walk and they called a few hours later to tell us it was. We asked if our bags could be moved to
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Date of stay: April 2018
Response from PHILGLIBERTY, Front Office Manager at The Liberty, a Luxury Collection Hotel, Boston
Responded 16 Apr 2018
Thank you for sharing this review, and I'm sorry to hear that your stay did not meet your expectations. We are surprised to hear of this feedback about our luxury guest rooms, which is certainly out of the norm. It is always our intention to provide our guests with a truly memorable experience. Please accept our sincerest apologies that your time with us was not reflective of our high standards and for any inconvenience. Thank you for the feedback and we hope that you will give The Liberty another chance on future travels to Boston.
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