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Window View - Picture of The Peninsula New York, New York City

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From Review : A stay of highs and lows of The Peninsula New York
A stay of highs and lows
Cupboard closet
The Peninsula New York
Room 716 huge stain as soon as you walk into the room.
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Sanna J wrote a review Feb 2017
London, United Kingdom6 contributions3 helpful votes
I stayed with a friend at the Peninsula for a long weekend, and the hotel is lovely with great location albeit perhaps a little dated with the decor in rooms and reception areas. The impression did not start off well on arrival late Tuesday 7 Feb as I had some trouble with my
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Date of stay: February 2017
Response from ThePeninsulaNY, General Manager at The Peninsula New York
Responded 1 Mar 2017
Dear Sanna J, Thank you for your positive review of the service provided by our Clef D'Or Concierges, our spa facilities and our roof-top bar and terrace Salon de Ning. We are sorry to learn you had trouble with your international bank card as they were not informed of your visit to the U. S. We are sorry this arrival experience distracted from your stay but hope you will try us again this summer. Best regards, Jonathan H. Crook General Manager
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