Pictures of Philadelphia Marriott Downtown - Philadelphia Photos
Philadelphia: Pictures
From Review : Serious Cleanliness Issues of Philadelphia Marriott Downtown
+2
I will start my review by saying that I have stayed pretty much exclusively at Marriott's for the last 3 years and have had no complaints. I stayed at the Philadelphia downtown Marriott in March of 2018 for the first time and my experience was an awful one. When I arrived…
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Date of stay: March 2018
Response from Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott Downtown
Responded 4 Apr 2018
Thank you for taking the time to comment about your stay. We are only too sorry to hear we were not able to make a more positive impression of our hotel during your visit. Please accept our sincere apologies for the condition of your guestroom. We appreciate you bringing your observations to our attention. Your comments have been shared with our Director of Services to be used as a training tool for our staff. I assure you that cleanliness is extremely important to us. We appreciate your time and consideration. We hope we have the opportunity to welcome you back in the future.
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