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From Review : Disgusting of SureStay Plus By Best Western Gatlinburg

SureStay Plus By Best Western Gatlinburg

3.5 of 5 bubbles 981 reviews
#40 of 73 hotels in Gatlinburg
  • Disgusting
  • Disgusting
  • Good and bad
Disgusting
Disgusting
Good and bad
Just yuck
Don't know if all the rooms are like this, but I would steer clear of room 606.
Don't stay! It's a dump

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Read all 981 reviews
Renee W wrote a review Mar 2018
Grafton, Wisconsin49 contributions7 helpful votes
+5
1.0 of 5 bubbles
Disgusting
Long day in the car traveling from WI. Kids are tired, mom and dad just want to go to bed to get up for an exciting sunrise Easter service!! Ahhh, finally at the hotel that had decent reviews only to get beyond irritated when walking in you immediately know this is/was a…
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Date of stay: April 2018
Response from NIRAV P, General Manager at SureStay Plus By Best Western Gatlinburg
Responded 18 May 2018
Thank you for taking the time to rate us Renee. We deeply regret that you were not pleased with your stay. We will be sure to investigate your complaints. Your business is appreciated, and we hope you will give us another chance in the future.
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