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Landscape - Picture of The Lagoona Resort, Lonavala

Photo: Landscape

From Review : Excellent hotel of The Lagoona Resort
Excellent hotel
Excellent hotel
Excellent hotel
Nice Stay
Spacious resort with great hospitality.
Spacious resort with great hospitality.
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Suyash A. wrote a review Jul 2019
Pune, India82 contributions24 helpful votes
Pros- Excellent hotel Royal infrastructure Lovely restaurant Great food Polite staff Nice rooms Nice lagoon and pool side by side Good area at the back for walk Cons- Infrastructure is old, better they revamp a bit Confused reception staff Insufficient staff Bad tv channel
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Date of stay: July 2019
Response from TheLagoonaResort, General Manager at The Lagoona Resort
Responded 19 Jul 2019
Dear Guest , Thank you for choosing The Lagoona Resort Lonavla for your recent stay and for taking out time to post this delightful review. It gives me immense pleasure to know that your family & you liked the overall facilities and services provided by the team. It is indeed very motivating to read that the team was very hospitable and they made an effort to make your stay an Excellent One! Your appreciation strengthens our belief that the team is our biggest asset. We have also looked at the concern raised by you . The TV Channel issue has been sorted . All other concern will be discussed and steps will be taken to bring changes wherever required . Thank you once again for your feedback. It was a pleasure to serve you and we look forward to welcome you back soon. Warm regards, Domnick Rodrick General Manager
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