Dear Valued Guest, Thank you very much for sharing your sincere thoughts with us based on your stay at Heritance Ahungalla. It truly saddens us to note your disappointment with the technical issue, however we are happy to inform you that measures have been taken to enhance the room amenities; hence we assure that you would receive an exceptional service experience during your next visit. We invite you to visit us again with your family and friends and assure you of our superior services always. Thank you, With Best Regards, Sisira Senaratne, General Manager, Heritance Ahungalla