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Well, it’s not getting off to a very good start. Check in was suppose to be 4:00; however, it is now 4:47, and our room is still not ready. The atmosphere in the courtyard is pretty, so that’s a plus!
Date of stay: November 2018
Response from Kyla B, Public Relations Manager at Place d'Armes Hotel
Responded 5 Nov 2018
Thank you for choosing our historic French Quarter hotel for your New Orleans stay. We are sorry to learn of the delays you experienced during check-in – not typical of our normal guest experience. Please know your comments have been shared with management. Overall, we hope you had a wonderful time in New Orleans and we hope to welcome you back for a much more improved guest experience.
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