Interior - Picture of Crowne Plaza Hotel Astor-New Orleans, New Orleans
Photo: Interior
From Review : Very aggravating stay, don't park here! of Crowne Plaza Hotel Astor-New Orleans
Check In— / — / —
Check Out— / — / —
Guests
US$116
US$116
US$101
Expedia.comUS$116
travelup.comUS$153
Hotels.comUS$116
View all 18 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
+5
Booked our reservation, even called and verified that we would not have a problem with parking. Once we arrived we were advised by the parking attendant that we could not park there on Wednesday night, due to Mardi Gras. We were told we had to find other parking accommodations…
Read more
Date of stay: February 2017
Response from Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans
Responded 6 Mar 2017
Dear Ken C— Thank you for your comments regarding your recent stay at the Astor. I would like to apologize for the misunderstanding and inconvenience that you encountered with parking. Due to the Mardi Gras parade passing directly infront of the hotel, we were unable to provide Valet parking as mandated by the City. Although we do our very best to accommodate all view requests we are occasionally unable to guarantee these during periods of very high occupancy. Please know that I have forwarded your comments to the Operations Department so that they may find way to ensure these changes are communicated clearly and all inconveniences avoided. I hope that the next time that you are in the City of New Orleans, that you will choose the Astor. Best Regards, Micah J. Landry
Read more
Been to Crowne Plaza Hotel Astor-New Orleans? Share your experience!