Dear Thebuckeyephil, We apologize you were not satisfied with the condition of the hotel during your stay. We invite you to return after our upcoming renovation and allow us to change your view. Also, we apologize if you did not get the room type that you requested, we always advise guest when booking via third-party sites to contact the hotel directly prior to arrival to ensure that the room type requested is available, this will minimize any confusion during the check-in process. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. E. Triplett General Manager