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Pool - Picture of Hard Rock Hotel Penang, Penang Island

Photo: Pool

From Review : Loved it of Hard Rock Hotel Penang
Loved it
Good hotel but need improvement
Always got good and the area which needs to improve
umbrella provided to get around from one point to another
Awesome view and nice place to stay
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Tanya G wrote a review Oct 2018
Reservoir, Australia28 contributions8 helpful votes
Had a great time , all the staff were fantastic all of them very friendly and helpful and a great asset to the company . The pool is amazing . Room was great and always cleaned promptly . Loved the Bluetooth speaker. and breakfast spread was lovely . Can’t say enough.
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Date of stay: October 2018
Response from smehrhpg, Manager at Hard Rock Hotel Penang
Responded 29 Oct 2018
Thanks for the rockin' review, Tanya! Glad to read that you had such a great time at the Hard Rock Hotel Penang. The team at Hard Rock Hotel Penang pride themselves on providing fantastic service, and will be very glad to see that you found them to be friendly and helpful. Compliments to the Housekeeping Team will be shared as they'll be very happy to know that you appreciated their efforts. The pool is our crowning glory being 26,000 sq ft in size, featuring a kids play area with the three slides and other play equipment and also plenty of nooks and crannies for adults to find some rest and relaxation away from the little rockers. The in-room movies that we offer free of charge is quite a unique concept in Malaysia. The selection of free movies that you can play on our 50' inch TV and the Bose Sound System is a great value-add which enhances the stay experience. We currently offer over 50 movies free on demand. Great to know that you enjoyed the breakfast selection and quality. This feedback will be shared with our culinary team who will surely appreciate the compliment. They work hard to ensure the breakfast offerings are as good as they can be. Hope to see you again soon! Rock On! Michael Smeeton Executive Assistant Manager
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