Pictures of Dreams Las Mareas Costa Rica - El Jobo Photos
El Jobo: Pictures
From Review : Stay elsewhere unless you came to Costa Rica to sit by a pool of Dreams Las Mareas Costa Rica
+2
We stayed at this resort March 20-24 following a 3 night stay at The Springs Resort in Arenal (see separate review). We stayed with our three daughters ages 6,13, and 17. It was a 3 1/2 hour drive from this resort to Dreams. While the drive was beautiful, my 6 year old…
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Date of stay: March 2018
Response from Dreams_LasMareas, Gerente at Dreams Las Mareas Costa Rica
Responded 9 Apr 2018
Hello. Thank you for take your time and sharing your comments whit us. We are very happy to know that you enjoy that different services at the same way the beautiful country. We apologize for not having exceeded your expectations in every aspect of your stay here with us. Please rest assured that your comments have been shared with the pertinent departments in order to be addressed and where possible improved. As professionals in the service industry I know that our guests feedback is very valuable, and the key to allow the constant improvement in order to reach an enduring high quality level in services. We regret the inconveniences that you present during your stay in the areas of service, we would like you send an email to the following address a_gerencia.drelm@dreamsresorts.com to have more detail of what happened and we can help our your reservation number. Once again I´m extremely grateful for your time and preference and please feel free to contact us directly prior to your next visit so that I will be able to fulfill your requirements and demonstrate the type of high quality services we uphold here at Dreams Las Mareas. Best regards, William Rojas General Manager
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