I’m in the minority here but I really didn’t like it. The rooms need a deep clean, the linen is all worn and needs replacing. Ants crawled over the room and children’s sofa beds, the linen was not changed at all during our stay and the floors were not mopped. We had only been in the room an hour and... More
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From Review:
Rooms need refurbishing...
of Gran Castillo Tagoro Family & Fun
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Calle la Hoya de Afre 2, 35570 Playa Blanca, Lanzarote, Spain (Formerly Dream Gran Castillo Resort)
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Walsall, United Kingdom
Level 6 Contributor
185 reviews
34 hotel reviews
174 helpful votes
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CalidadDreamplace, Director de Relaciones con Clientes at Gran Castillo Tagoro Family & Fun, responded to this review
Dear KT3BOYS, Let us thank you for leaving your comment on TripAdvisor about your recent stay in Gran Tagoro. Your feedback based on your personal experience is very valuable for us to improve our procedures and level of service. First of all, we are apologetic to know about the issue with the room cleaning and the quality of the food.... More
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