Dear Ms. "Sharon1402", thank you so much for taking the time out to write such a descriptive report about your holiday at the Natura Palace. The "long-trouser" rule as you say, may seem incoherent when guests wear unsuitable tops, or ladies appear to be in beach-wear. We have to try and find a balance with maintaining 4-star standards, and not actually dictate to our guests exactly what is and what isn't suitable. We were so pleased to see that most of your report was complimentary, and it ended on a positive note, so we hope to see you again in the near future. best regards,