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Pool - Picture of THB Tropical Island, Lanzarote

Photo: Pool

From Review : Never again of THB Tropical Island
Never again
Regulero regulero
Lacking entertainment
Jardines de zonas comunes
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THB Tropical Island
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lugarboswell wrote a review Sep 2015
Ayr, United Kingdom11 contributions29 helpful votes
This is a holiday camp same as Butlins except there was no entertainment.There was only one bar open at the poolside with one person serving the time waiting for drink was terrible.At night the entertainment was in a dome.A kids disco from 9 till 9.30 then bingo with one card
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Date of stay: September 2015
Response from Director Tropi... T, Director General at THB Tropical Island
Responded 17 Sep 2015
Dear Guest, first of all we want to thank you so much for taking your time giving your opinion about your stay with us. We keep every year improving our services and refurbishing areas and rooms, etc.. as it is a very big extension and always quite full we have to do it little by little. We would like to convey our sincere apologies for not being able to meet your expectations. We work hard every day to make us worthy of the trust of leading National and International tour operators and agencies. We hope you give us another opportunity to rebuild your trust in us. Yours sincerely; The Management
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