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Pool - Picture of Club Jandia Princess, Fuerteventura

Photo: Pool

From Review : Ups and Downs... of Club Jandia Princess
Ups and Downs...
Vacanze....
Che bel villaggio!
wonderful hotel which offers excellent food and service
Un très bon rapport qualité prix
Excelente hotel con excelentes vistas a las mejores playas del mundo
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Other Recent Reviews

B3AN wrote a review May 2016
Walsall, United Kingdom21 contributions5 helpful votes
+4
First Impressions - When we first arrived, checking in it seemed as though the receptionist was quite rude. On reading previous reviews I knew we should expect wristbands, which we weren't given even though I asked the receptionist if we were meant to have these. Later that
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Date of stay: May 2016
Response from Felipe_R_Alonso, Director de Relaciones Públicas at Club Jandia Princess
Responded 18 May 2016
Dear B3AN, Thank you for taking the time to write a review about your recent stay with us; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction. We are very concerned to learn of your disappointing experience during your stay and would like to apologize for any inconvenience you experienced. About the disappointment you spoke, we feel very sorry as well. We are continiously speaking with touroperators to inform them exactly how the hotel system is. Sorry if it was not explain to you before you arrive. In Fuerteventura the nudist are at all the beaches, we are very use to it. But we understand that people who are not use to it can be unhappy. The island tries to get adapted to all nationalities we received. Please accept our sincere apologies for the inconveniences caused in this respect and we hope that despite of these issues, we will be able to welcome you back under other circumstances. Kind Regards The Reputation manager
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