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Pool - Picture of SBH Crystal Beach Hotel & Suites, Fuerteventura

Photo: Pool

From Review : Worried at first! of SBH Crystal Beach Hotel & Suites
Worried at first!
hall
Udsigt fra solterrassen
Tapas in the Al a Carte
Il bagno
Our Balcony
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Other Recent Reviews

Wonderful staff
April 2020
devil6669 wrote a review Apr 2017
Ipswich, United Kingdom34 contributions5 helpful votes
+11
After reading the reviews on trip advisor hubby and I were very worried! Why worry? What a fab week away we had before the Easter Holidays. We booked this in October, so you could understand why we started to think had we done the right thing by booking this hotel. On arrival,
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Date of stay: April 2017
Response from SBHDireccion, Director General at SBH Crystal Beach Hotel & Suites
Responded 17 May 2017
Dear Devil6669, Thank you very much for have taken the time to write a review about your holiday at the SBH Crystal Beach. Our hotel is located directly of the beautiful beach of Costa Calma. Lots of our clients enjoy beautiful long walks and relaxing sunbathing days on this beach. The sunbeds of the beach is not a part of the hotel and belong to the community. This is the reason why the clients must pay for it. Our housekeeping and maintenance are making sure to keep our hotel to a 4* standard. The rooms and entire complex are cleaned daily and little faults are mended immediately. Our kitchen staff and chef prepare a variety of good quality food on a daily basis. That way we can guarantee a big choice and freshness in our meals as customer satisfaction is very important to us and we aim to fulfil their expectations. We always check the temperature before our meals are delivered from the kitchen to the restaurant or the buffets. Of course we will keep in mind all your comments and suggestions as we can continue to improve and try always our best to our guests. Our client’s feedbacks are always welcome. We are looking forward to see you again soon. Kind regards, The management
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