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From Review : Another solid vacation at the Ziva of Hyatt Ziva Rose Hall
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This was our third time at the resort over the past few years. We are always happy, as the resort is nice, service good, food is good and rooms spacious. The resort itself is located only 10-15 minutes from Montego Bay airport. Once pass customs, a welcome lounge is there…
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Date of stay: March 2018
Response from arlettcampbell, Guest Relations Manager at Hyatt Ziva Rose Hall
Responded 5 Apr 2018
Dear DrMikeinNJ, Thank you for such a meticulously review. We are grateful that you have repeatedly chosen Hyatt Ziva and Zilara Rose Hall to host your family vacation, and are delighted to know you were impressed by the level of service you received from our colleagues. Thanks for the Four-Star review, in spite of your experience with the bartenders We do pride ourselves with offering genuine service from the heart to ensure all our guests leave with unforgettable experiences and fondest desires to come back soon. Allow me to especially thank you for your comments, suggestions and referrals. It is comments like these that allow us to improve our product year after year. On behalf of the Hyatt Ziva and Zilara Rose Hall colleagues, we hope to have the opportunity to host you again soon. “With Service from the Heart”,
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