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Interior - Picture of Sheraton Grand Macao, Macau

Photo: Interior

From Review : Large rooms, average service. of Sheraton Grand Macao
Large rooms, average service.
View from the room
算是物超所值的酒店
Relaxing
View from the room
Большой отель завязанный в цепь отелей!!
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polo2028 wrote a review Nov 2016
Hong Kong, China41 contributions27 helpful votes
+1
Stayed for one night in a king bed room. Room is large and well equipped, though the king bed is awkwardly short. Separate shower and bath. TV sometimes restarts by itself - common fault for hotels in Cotai Central. Check-in was slow during peak hours (weekend nights) with
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Date of stay: November 2016
Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao
Responded 8 Nov 2016
Hello polo2028 Thank you for staying with us and give us your positive feedback. We are constantly looking at ways to improve the check in queues and appreciate your understanding on this occasion as it was our peak season. The access from the shopping mall is restricted before and after the operation hours of the mall. Please be rest assured that our hotel is very safe and we take the safety of guests very seriously, we are currently in the process of implementing key card access to all guest floors, which should be completed by the end of the year. We look forward to welcoming you back soon. Best regards
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