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Pool - Picture of Sheraton Grand Macao, Macau

Photo: Pool

From Review : Experience the world largest Sheraton... of Sheraton Grand Macao
Experience the world largest Sheraton...
Experience the world largest Sheraton...
Experience the world largest Sheraton...
Experience the world largest Sheraton...
Experience the world largest Sheraton...
Experience the world largest Sheraton...
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Bear Belly Drum wrote a review Aug 2019
Macau, China782 contributions59 helpful votes
+16
Sheraton Hotel Macau is located at the Cotai Central, inside the Sands Cotai Central - a huge resort complex. Also it known as the largest Sheraton in the world. Glad to receive some pre-welcome email from the hotel before my stay. One of the email mentioned they have a checkin
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Date of stay: August 2019
Response from SheratonMacao, General Manager at Sheraton Grand Macao
Responded 26 Aug 2019
Dear bearbellydrum, Thank you for your review. Our sincere apologies for any frustration experienced during your stay and any delay during your check-in, as our associates do pride themselves on delivering exceptional service and endeavour to assist our guests wherever possible. As the largest Sheraton Hotel in the world, we do experience peak times where there are more guests and we appreciate your understanding. Once again, thank you again for sharing the feedback. We highly appreciate it, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future. Yours Sincerely, Saurabh Bakshi General Manager Operations Sheraton Grand Macao, Cotai Central
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