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I have on one occasion earlier - about seven years back - stayed in Hotel Landmark but this time I found that it has changed for the better.The Hotel scores a lot due to it's proximity to Railway Station but minus the commotion which normally exists near stations.The Rooms are…
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Date of stay: October 2021
Response from Niraj Sinha, General Manager at Hotel Landmark
Responded 19 Oct 2021
Dear Mr Saurabh Greetings of the day!! Let me first thanks you for choosing Hotel Landmark during your recent stay at Gwalior. It also gives us a moment of privilege where in you choose this hotel for your multiple visit. Thanks for your valuable feedback and yes we are renovating ourselves with add on features. My Sincere Apologies for the inconvenience that you faced during the visit. But rest assured that we would sincerely look into our lacking and improve on it. I would be sharing your feedback with my entire team and would collectively work hard on it. You would see a marked improvement when you visit us next. Looking forward to see you soon again and allowing us an opportunity to serve you the best. Thanking you with regards