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Pool - Picture of Be Live Collection Cayo Santa María, Cuba

Photo: Pool

From Review : Not the best of Be Live Collection Cayo Santa María
Not the best
Vue sur mer/jardin
Kids Club- playground
Amazing Ocean View and Beach, but Poor Overall Experience
Jessika W wrote a review Apr 2018
Wasaga Beach, Canada26 contributions22 helpful votes
3.0 of 5 bubbles
Lets start by saying this was our third visit to CSM, first two times being to Starfish. We have also been to Mexico, but are in no way world travelers. The pro's: - cold drinks - great staff - clean rooms -met great people -cold drinks -amazing pools -amazing beaches
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Date of stay: March 2018
Response from Nabil2016, Director de Relaciones Públicas at Be Live Collection Cayo Santa María
Responded 6 Apr 2018
Dear Jessikah L The comments of our clients are the pivot to toward our quality of service, thanks of your opinion we can solve our troubles and failures and we can increase our stronger points. Its positive and negative feedback will help us to improve our weaknesses and to increase the quality of our services. Your opinions are really detailed and useful for our daily work, we thanks for your suggestions in all the places you have mentioned. You can rest assured that your remarks will be taken into consideration and we will do our best to improve in the points by you indicated. Finally, it would be an honor for us if they give us a new opportunity to demonstrate the quality of the services and staff of our hotel.
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