Beach - Picture of Melia Las Dunas, Cuba
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From Review : Horrible experience at this resort of Melia Las Dunas
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4 of us stayed in 2 rooms at the Melia Las Dunas Jan 3 -10, 2016. We had the worst experience there for the following reasons;Â When we got there our first rooms had a horrible mildew smell to the point of having trouble breathing, dirty sheets , mould in showers, etc. so we…
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Date of stay: January 2016
Response from DirectorMLD, Director Comercial at Melia Las Dunas
Responded 20 Jan 2016
Dear Steve C: First of all I would like to thank you for choosing Melia Las Dunas for your holyday. We apologize for all of the inconveniences you mentioned and we are very sorry that the service received was not up to the standards you expected and deserved. We sincerely thank you for your comments. Please be assured that we will take them all into consideration, in order to improve our services and make our hotel a better choice for our clients. Best Regards, Alejandro Diaz Sale Manager
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