Dear Mrs. Rowley, Let me thanks your confidence in our Hotel for having chosen us for your holiday in Tenerife. Let me also thank you for taking the time to write such a complete and nice comment where you described in detail how wonderful your holiday was. So, thanks for that! As you said, there is a hard job in front of the guests, and also behind them, that pretend to get a fantastic experience that they can remember with love. So, it is really satisfying when we got it checking your review and possitive valorations. It is too much appreciated that you pointed out these efforts that Saskia, Antonia, Sara, Michela, Rebeca, Rocio (you wrote it almost right!), me, ... and all the team that compose the hotel team do in order to get the maximum satisfaction of our guests. Besides, let me thank you for the amazing comments that you made about the facilities and services, specially the room and its amenities, the cleanliness, the food and the Christmas Gala Dinner, the entertainment and the Mini Club, ... Looking forward to welcoming next July. We will keep working so that you can enjoy a new amazing holidays then. Thanks again, and best regards. Ignacio Octavio Subdirector