Beach - Picture of GLOW Elixir Koh Yao Yai, Ko Yao Yai
Photo: Beach
From Review : The worst place in Thailand??? of GLOW Elixir Koh Yao Yai
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In one word: horrible! The so called villas are barely huts that have not been renovated since the 70s! The staff seems nice but does not speak a word of English! The food is as good as a food stand you can find on the road! And the beach is the beach you've always dreamed of!…
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Date of stay: February 2017
Response from General M, General Manager at GLOW Elixir Koh Yao Yai
Responded 6 Mar 2017
We appreciate your concern for forwarding your valuable feedback on trip advisor. Please accept our sincere apology for the unpleasant experience you had during your stay with us. It is rather unfortunate that we could not meet your expectations. I have taken up the matter to take immediate corrective action to prevent such recurrences. I would also like to inform you that we are upgrading our villas & resort every year. I am sure you will notice a perceptible difference in value on your next visit to our resort. Please do not hesitate to contact me directly if you would like to share your detailed feedback.
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